Effective date: May 1, 2026
Last updated: September 9, 2026
Discover Bacalar (“Discover Bacalar,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit DiscoverBacalar.com (the “Website”).
By using this Website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect information you voluntarily provide when you:
- Submit a contact form
- Send us an email
- Subscribe to a newsletter or other communication
- Participate in a survey, promotion, or similar activity
- Communicate with us in another way
This information may include your name, email address, message, and any other information you choose to provide.
Please do not submit sensitive personal information through the Website.
Information Collected Automatically
When you visit the Website, certain information may be collected automatically, including:
- Internet Protocol address
- Browser and device type
- Operating system
- Referring website
- Pages viewed
- Links clicked
- Approximate geographic location
- Date and time of access
- Time spent on the Website
- Other technical and usage information
We may collect this information through cookies, analytics services, server logs, pixels, and similar technologies.
How We Use Information
We may use the information we collect to:
- Operate, maintain, and improve the Website
- Respond to questions and messages
- Understand how visitors use the Website
- Measure Website traffic and content performance
- Improve our articles, destination guides, and recommendations
- Detect technical problems, fraud, abuse, or security threats
- Manage affiliate relationships and measure referrals
- Send communications you have requested or consented to receive
- Comply with applicable legal requirements
- Protect our rights, visitors, and Website
Cookies and Similar Technologies
Cookies are small data files stored on your device. Discover Bacalar and its service providers may use cookies and similar technologies for:
- Essential Website functionality
- Remembering visitor preferences
- Measuring Website traffic and performance
- Understanding how visitors interact with our content
- Tracking affiliate referrals
- Supporting advertising or marketing services, if used
We use a cookie consent tool to help visitors manage applicable cookie preferences. Where required by law, nonessential cookies will be used only after you provide consent.
You can also control cookies through your browser settings. Disabling certain cookies may affect how the Website functions.
Analytics
We may use third-party analytics services, such as Google Analytics, to understand Website traffic and visitor behavior. These services may collect information about your device, approximate location, pages visited, referral source, and interactions with the Website.
Analytics providers may use cookies or similar technologies to process this information according to their own privacy policies. Where legally required, analytics technologies will be activated only after receiving your consent.
Affiliate Links and Third-Party Booking Services
Discover Bacalar may participate in affiliate programs offered by travel booking platforms, tour providers, accommodation providers, and other travel-related businesses. These may include companies such as Expedia Group, Viator, Travelpayouts, or similar providers.
When you click an affiliate link or complete a reservation or purchase through a third-party website, we may receive a commission at no additional cost to you.
Affiliate partners may use cookies or other tracking technologies to:
- Recognize that you arrived from Discover Bacalar
- Attribute a reservation or purchase to our Website
- Measure affiliate performance
- Prevent fraud
- Personalize services or advertising
Your interaction with a third-party booking platform is governed by that company’s own terms and privacy policy. Discover Bacalar does not control how third parties collect, use, or protect your information.
Contact Forms
When you submit a contact form, we may collect your name, email address, message, IP address, and related technical information. We use this information to respond to your inquiry, prevent spam, maintain Website security, and retain appropriate business records.
Submitting a contact form does not automatically subscribe you to marketing communications.
How We Share Information
We may share information with service providers that help us operate the Website, including providers of:
- Website hosting
- Website security
- Analytics
- Cookie-consent management
- Contact forms and email delivery
- Data storage and backup
- Affiliate tracking
- Technical support
These providers may access information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.
We may also disclose information:
- When required by law, regulation, subpoena, or court order
- To protect our rights, safety, property, or Website
- To investigate fraud, abuse, or security incidents
- In connection with a merger, sale, transfer, or reorganization of the Website or its assets
- With your consent or at your direction
Sale or Sharing of Personal Information
Discover Bacalar does not sell personal information for money.
However, certain analytics, advertising, or affiliate technologies may be considered a “sale,” “sharing,” or use for targeted advertising under some privacy laws. Where applicable, you may manage these technologies through the cookie-preference controls available on the Website or contact us to submit a privacy request.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill the purpose for which it was collected
- Respond to inquiries
- Maintain business and affiliate records
- Protect the Website from fraud or abuse
- Meet legal, accounting, and regulatory obligations
- Resolve disputes and enforce agreements
Retention periods may vary depending on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a portable copy of certain information
- Opt out of certain sales, sharing, or targeted advertising
- Appeal the denial of a privacy request
- Submit a complaint to the appropriate data-protection authority
We will not discriminate against you for exercising applicable privacy rights.
To submit a request, contact us using the information provided below. We may need to verify your identity before completing the request.
California Privacy Notice
California residents may have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, subject to the laws’ applicability and available exceptions.
These rights may include requesting information about the categories and specific pieces of personal information collected, requesting correction or deletion, and opting out of certain sales or sharing.
We do not knowingly sell or share the personal information of individuals under 16 years of age.
International Visitors
Discover Bacalar is operated from the United States. If you access the Website from another country, your information may be processed or stored in the United States or other countries where our service providers operate.
Privacy and data-protection laws in those countries may differ from the laws in your location.
Children’s Privacy
The Website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information through the Website, please contact us so we can take appropriate action.
Third-Party Websites
The Website contains links to hotels, restaurants, tour operators, booking platforms, tourism organizations, social-media services, and other third-party websites.
We are not responsible for the content, security, availability, or privacy practices of third-party websites. You should review the privacy policy of any external website before providing personal information or completing a transaction.
Email Communications
If you subscribe to promotional emails, you may unsubscribe at any time by following the instructions included in the message or contacting us directly.
We may still send nonpromotional communications when necessary to respond to a request, administer a service, or address a security or legal matter.
Do Not Track and Global Privacy Control
Some browsers offer “Do Not Track” settings. Because there is no universally accepted standard for responding to these signals, the Website may not respond to every Do Not Track request.
Where required by applicable law and supported by our technology, we will recognize legally valid opt-out preference signals, such as Global Privacy Control.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to the Website, our services, technologies, affiliate relationships, or legal obligations.
When we update the policy, we will revise the “Last updated” date at the top of this page. Your continued use of the Website after an update constitutes acknowledgment of the revised policy.
Contact Us
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, contact us at:
Discover Bacalar
Website: https://discoverbacalar.com/
Email: info@discoverbacalar.com
You may also contact us through the contact form available on the Website.
